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One of the things I am always getting confused with is remembering all of the acronyms that go along with tech terms, especially telecommunications. I found this great resource, the TechEncyclopedia , which is really handing for refreshing your memory on POTS, VOIP, PBX, or other acronyms. If you have...
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Not everyone can afford a standard PBX, and many may not want to have the responsibility of hosting their own PBX inhouse. Getting set up with a Virtual PBX involves finding a service provider, getting set up with voip OR your existing phone lines, and using your computer online to setup and manage a...
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We're officially launching the Telecommunications forum with an online event and webinar! Details are below. Please tell other colleagues and folks in your network that might be interested. You can pass on the below announcement, or copy and past the shorter message below to tweet to your Twitter...
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I recently set up a Google Voice account, but I've yet to really do anything with it. Robert had a great post on how to add Google Voice to a website. I definitely see the value of doing this as an individual, but would this be something you could also use org-wide? Pros/cons of doing so? Let me...
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Happy New Year to all in the TechSoup community. I have a fairly broad question. I am responsible for technology at a non-profit in northern NJ. We currently have data and voice provided via a T1 line from XO Communications. The office is small - about 10 computers and 12 voice lines in total. We have...
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Our organization has an old-fashioned PBX for our 4 landline PSTN phones and 12 extensions. The PBX was donated to us from a business that upgraded several years ago, and it is obsolote, but it still works. The problem is the several hundred dollars a year I pay for local and long distance calls. I've...
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Does your nonprofit have a unified communications system? Are you using an old-school phone system or have you switched to using VoIP or PBX? What about using instant messaging, online conferencing, or webinars to hold meetings? Are you using VPN to let your employees work remotely? What has (and hasn't...