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Hi mizdee, I see that you've already spoken with one of my colleagues in customer service. The Adobe donation program is indeed very popular but also one of our smallest programs and available to a relatively small percentage of organizations that register with TechSoup Stock. If you have not reviewed...
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Chris, According to the Adobe program restrictions "Organizations must provide direct services to beneficiaries in the United States in one of Adobe's philanthropic focus areas." You can view the list in more detail on the Adobe Restrictions Page: http://www.techsoup.org/stock/restrictions...
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Hi Roy, First, as a faith-based organization, what you should do is think about the community/secular programs that you offer and the best way to categorize them with the Organization Type and Subtype on your TechSoup account. You may want to review the "Registration Tips" section of our TechSoup...
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When we signed up, we provided incorrect information about the type of non-profit organization we are. This has disqualified us from several donations. We need to correct this information in our record. How can we do this?
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Ken, tclaremont is correct. TechSoup is here to help facilitate and distribute software and hardware donation programs that are specifically designed by the software manufacturers. In the case of Adobe, the have 3 specific areas of focus in this programs: the arts, the environment and direct, essential...
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Joshua, Eligibility for donations from each of our partners is based on the type/subtype that was chosen during the registration process. If you feel that the organization type/subtype that you are currently registered with is inaccurate, you may change it to a more appropriate one. The type/subtype...
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Whitney, Eligibility for software donation programs is based primarily on what programs and services an organization provides. The Adobe program restrictions can be reviewed here: http://www.techsoup.org/stock/Category.asp?catalog_name=TechSoupMain&category_name=Adobe&Page=1 For addtional software...
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Tim, I apologize for us not having responded to your emails. For urgent matters, please call us between 8am - 5pm PST so that we may assist you quickly with your needs. Eligibility is based primarily on the Organization Type and Subtype selected during the registration process. In this case, a request...
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Clare, One thing that I have noticed with Microsoft is that they tend to prefer organization subtypes that are more detailed. Your organization subtype is currently " Other Cultural or Historical Activities". You may want to consider looking for a subtype that has a more specific description...
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Susan, Your organization is being restricted from placing an order due to the "Organization Type" selected during registration. To view your current "Organization Type," log on to your TechSoup account at http://www.techsoup.org/stock , then click on "Edit Organization Profile"...