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Hello, The best thing to do is give us a call. We should be able to verify your user and organization information over the phone and help you regain access to you account. Autumn
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I recently learned that a former colleague of mine registerd my organization (AFS-USA, Inc - a 501(c) 3 nonprofit)) with Techsoup some time ago. I have the log in information, but I do not have any additional account information i.e. our organization ID or password. When I click on the "authorized...
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Hi Tom, If you need immediate assistance, calling Customer Service is the best way to contact us. I can certainly assist with this issue via email and will send you the information shortly. The Customer Service department is available from 8am - 5pm PST, Monday - Friday. Let us know if you have any other...
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We have received a number of concerned posts, emails, and phone calls about the problem with the TechSoup Security Certificate appearing when users try to login to TechSoup. First off, you are safe to proceed accessing TechSoup! When visiting our site it is always best to use the full URL (www.techsoup...
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www.virginiainterfaithcenter.org just switched over to dotnetnuke (DNN) an open flatform system for our Web site that is very robust. BUT, the GetActive/Convio does not have an API for DNN so there are two different registrations that do not sync. AND, the GetActive snipets do not function in the DNN...