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Okay, here's the deal-io. Yeah, you do have to activate an SA benefit in order to be able to download the bits for Win7 Enterprise. Here's the step-by-step that I received from Microsoft. (Substitute your own license number for the "xxxxxxxx'.) Incidentally, when they tell you to dump...
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Hi, We recently purchased licenses for Windows 7 Enterprise upgrade through TechSoup. However, after visiting the Microsoft eOpen licensing site and adding the licensing agreement, I see only Windows 7 Professional available for download. Does anyone know if I need to do something else, perhaps regarding...
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I have a confluence of problems and was wondering if there was some advice. We are going to get a new server at our office, and want to get Small Business Server 2008 with it. However, one of our computers is running XP Home and our contractor says it must be upgraded to XP Pro. Here are my questions...
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Theo, You are correct that the license information is sent by email. Please note that the email on your organization profile differs from the one on your user profile (where the order confirmation email was sent) and all product information is sent to the email address listed on the organization profile...
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Hi Cynthia, When you spoke with Microsoft, did they say that your licenses had expired or was it your license agreement ? The license agreement and the software assurance benefits last automatically for two years from the time you register with Microsoft's eOpen website or activate your licenses...
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Kelsey, I may know what the issue is. If you had downloaded Publisher from the main Microsoft website and are using the general trial version, the license provided through the TechSoup donation program will not work. In order to use the Volume License Key, you must make sure that you have a Volume Licensing...
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Sheree, For assistance with eOpen navigation, you can call the Microsoft eOpen helpline: 1- 866-230-0560. Please be sure to have your Authorization, License and Invoice number handy for verification. If you do not have this information (which should have been receive in the Microsoft Open License Confirmation...
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Hi Earnest, It sounds like you've been able to successfully register on eOpen, but just in case here is a link to our eOpen Guide: http://www.techsoup.org/stock/download/TSS_eOpen_Guide.pdf . You can also call the eOpen helpline for additional eOpen assistance: 1-866-230-0560 . It was my understanding...
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Carol, You may want to check with Microsoft regarding the CDs that were sent and the licenses in your license agreement on eOpen. Microsoft agrees to send one installation disk or kit per title but often times the version vary slightly or more than one version is provided. I would start by calling the...
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Hi Richard, It sounds like the License Agreement may not be accepted, or perhaps the product keys are located in a different area of the site. You can call the Microsoft eOpen helpline: 1- 866-230-0560 for navigation and assistance with eOpen. Please be sure to have your Authorization information ready...