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I should like to know why our not-for-profit org is not eligible for Adobe products, please. The org is registered and I am an authorized user. What is the problem? Thank you, mizdee
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Hello, The best thing to do is give us a call. We should be able to verify your user and organization information over the phone and help you regain access to you account. Autumn
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Joy, The email has been sent! :) Autumn
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Hello! First, be sure to Join TechSoup and create your user profile. Once that is completed, please either give us a call so that we can assist with getting access to your existing organization account.Alternatively, you can send an email to customerservice@techsoup.or g with the following information...
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Hi TCUF, I see that your organization was registered earlier today but for some reason there are no contacts listed! I will have to look into this and get back to you. We want to make sure that your account is set up correctly. Please let me know if you have any questions. Autumn
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Hi Sandie, You can find information about becoming an authorized agent for your organization in our FAQ: http://www.techsoup.org/stock/faq.asp#q3_4 . We are also asking that each organization have their executive director (or equivalent) listed as an authorized agent as well. So if that is a different...
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Hi Steve, It sounds like you've been attempting to view the existing authorized agents and right now that page is currently not working. I would be happy to send you some information via email to help resolve this. Generally, we just need to verify the account information and can then give you the...
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Hello! For information about becoming an Authorized Agent for your organization, please visit our FAQ: 3.4 If someone else has already registered my organization with TechSoup Stock, can I use this account to obtain products? www.techsoup.org/stock/faq.asp#q3_4 10.2 What do I do if I don't have my...
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Hi Aubree, The page with the Authorized Agent information is currently not working. I am happy to send you some information via email and will help get you access to the organization account. Please let us know if you have any other questions. Autumn
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Hi Leanne, If you would like to become an authorized agent for or add additional authorized agents to your organization account, please review the Account Access section of our FAQ: http://www.techsoup.org/stock/faq.asp#Account If you have questions about this process or need assistance, please call...