Browse Site by Tags: Support

  • New to TechSoup

    Hi - I just joined TechSoup and registered my organization, the Oakland Symphony Chorus . I'm the webmistress there, and for 3 other local groups, one of which I may also register. I'm a retired technician (19 years with a major bank's data processing group) and have done everything from...
    Posted to Introduce Yourself (Forum) by hedera on 11-04-2009
  • Help! Registered organization, but no account info

    I recently learned that a former colleague of mine registerd my organization (AFS-USA, Inc - a 501(c) 3 nonprofit)) with Techsoup some time ago. I have the log in information, but I do not have any additional account information i.e. our organization ID or password. When I click on the "authorized...
    Posted to TechSoup/TechSoup Stock Help (Forum) by afsusa2009 on 05-11-2009
  • Re: Nonprofit organizations using IT shared services?

    I would like to hear more about this subject. I'm a 1-man IT shop for a small conservation non-profit, and we need to cut costs (who doesn't these days). I saw that thread a month ago and it stuck with me. Now I have a chance to pitch it to the staff and Director. There are 3-5 other small, one...
    Posted to Tech Planning (Forum) by MikeWebb45 on 04-17-2009
  • Lets talk backups

    I don't see alot here about backups and backup schemes. In fact in my searching I have found much about backup schemes on the web. In my situation we are a small shop (20 machines, 15 Users, in a peer network), however we have alot of data 400+Gb. It is somewhat critical to have at least a differential...
    Posted to Tech Planning (Forum) by b74ubba on 03-12-2009
  • Wireless adapter on laptop

    We just bought a Dell Latitude D600 that has a Pro/Wireless LAN2100 3A minie PCI adapter. We are having trouble getting on the internet and staying on the internet. First, when we find a wireless connection we get on and then it tells us that there is another user on and kicks us off. It keeps going...
    Posted to Networks (Forum) by Turnabout on 03-05-2009
  • Re: Shared Services Model for NFP Organizations?

    It's an interesting idea -- obviously a lot of things would need to be worked out for it to be effective. A similar concept is the one we're built on (we're quite small and we do graphic/web design, not so much IT support) -- we're a non-profit org that serves other non-profits. Many...
    Posted to Tech Planning (Forum) by cedcoffice on 02-04-2009
  • Re: GrantStation Order

    I noticed that the previous post lists us as a new member joining today. We have been a member for over a year. HELP!!!
  • GrantStation Order

    I am trying to check out with the promotional rate for Grantstation membership @$99. I login, then when I order, the login disappears. I must be doing something wrong, but I did not want to miss out on this. It is now 5:38 pm CT or 3:38 PT. Please help so I can meet the 7 pm PT deadline.
  • Re: Problems with checkout

    I had trouble last Friday, 1/9/09. and again today, 1/12/09, when I clicked "Save and Continue" after completing the Partner Affiliation Questionnaire. I filled out the questionnaire three times using two different browsers. Each time I clicked the Save and Continue button I received the following...
    Posted to TechSoup/TechSoup Stock Help (Forum) by schack on 01-12-2009
  • Re: Support

    Hi John, I am sorry to hear that you were unable to get the support you were looking for. We were indeed closed for the holidays and I hope you have been able to get your issue resolved. If there is anything I can do to assist you or your organization, please let me know. Autumn
    Posted to TechSoup/TechSoup Stock Help (Forum) by autumnt on 01-09-2009
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