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Hi Paul, I can tell you why that is happening in the shopping cart. Though your organization is eligible for the Adobe donation program, it is a very small donation program. The restrictions state "Eligible organizations may request up to a total of four individual applications or one suite application...
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Hi mizdee, I see that you've already spoken with one of my colleagues in customer service. The Adobe donation program is indeed very popular but also one of our smallest programs and available to a relatively small percentage of organizations that register with TechSoup Stock. If you have not reviewed...
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I should like to know why our not-for-profit org is not eligible for Adobe products, please. The org is registered and I am an authorized user. What is the problem? Thank you, mizdee
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Katie, It is true that at this time organization's categorized under Business and Professional Organizations are not currently eligible for the Microsoft or Adobe donation programs. Many of our partners (Microsoft and Adobe included) are often looking for organizations that provide direct services...
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Hello! First I should mention that Hospices now ARE eligible for the Adobe donation program - but this is a very recently development and orders must be placed by fax as we are still working out the back end technicalities for this. Our PDF Donation Request Form is located in our FAQ: http://www.techsoup...
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Chris, According to the Adobe program restrictions "Organizations must provide direct services to beneficiaries in the United States in one of Adobe's philanthropic focus areas." You can view the list in more detail on the Adobe Restrictions Page: http://www.techsoup.org/stock/restrictions...
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Hello, My organization the Foundation of Family Values is a 501(c)3 public charity. We are in need of the Adobe Master Suite for our organization. We have recently been creating public service announcements from a studio called CreaTV which is located within walking distance of Adobe head quarters. Our...
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Hi Rick, The Adobe restrictions do provide more information about organizations that are and are not generally eligible for their donation program. For more information, please visit the restrictions page: http://www.techsoup.org/stock/restrictions.asp#adobe . Please keep in mind that eligibility is...
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I'm having the same problem. We're trying to purchase Adobe Web Design Premium and it's saying that we're not qualified. We did already purchase one copy of it (having been "qualified") and need another one. Since it's a new fiscal year, I thought it would be fine but it...
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Last year my organization purchased several Adobe products. Some of our computers had to have the drives wiped clean and start over. The Adobe products will not reinstall because the product keys are only good for one use. Adobe has not offered any help. What can we do to reinstall our purchases? Thanks...