-
We just received a copy of Adobe CS3e - it's absolutely dead on arrival. And I disaster to try to resolve. Our machine ( an HP dual xenon desktop) simply doesn't see the Adobe install disk when we put it into the drive. Other CDs (apps and music) play fine. This puppy is DEAD! So I call Adobe - Like sticking one's head in a sewer . . . First
-
You're of course right that contractually (as drafted by hoardes of white-lipped attorneys holed up in fancy offices) that I received a warranty for 90 days and the laptop failed beyond that. True. What would be interesting to know is how many of RCI's laptops actually fail within and beyond the warranty period. It a goodly number fail just
-
Well, here's my take. In theory, the refurbished equipment deal at TechSoup seems great - and (sadly) we were gulled by what appeared to be a worthwhile way to conserve money. The truth has turned out to be a fantasy. Between the lousy battery, the failed screen, and the time wasted, we'd have been better off to buy a new machine. To tell us
-
You might want to also look at the "refurbished T41" thread on this forum for my experience with a refurbished IBM laptop. G. Beker
-
As A guy who ran a PR/media firm (all Fortune 50 clients) before giving my time to the non-profit world, this is exactly what I hate. First, RCI says they are "glad to hear that you were satisfied with the products you received through the RCI program" I never said I was "satisfied" with what turned out - in a rather short period of time - to be a dog
-
Thanks to the both of you for your comments and insights. What I am waithing for now is just to see what the folks at TechSoup say - after all they vouched for this puppy - and they sold it to me making the statement that it was good stuff. Having run a major PR/media firm (all Fortune 50 clients) in NY/CT for 25 years or so, I know there's a difference
-
We have purchased just one refurbished machine - an IBM T41 from/through TECHSOUP's RCI partner. Sadly, less than half a year later the screen appears to have a serious defect (see my post in the Hardware forum abour problem with T41). No reply to my e-mail about this - but a generally unhappy event. I consider this problem to be TechSoup's
-
We got a nice IBM T41 from/through TechSoup and it's been fine. WE use it really as a backup and it's rarely one - maybe once a week. No bumps, bangs, etc. since we got it. A couple of days ago, a "lovely"bright horizontal white line appeared across the middle of the LCD screen. It's not supposed to be there - and the 90 days coverage is
-
We just received an IBM 1.6 MH laptop from TechSoup. Machine was in great shape - but the battery is esentially dead. After several cycles of use and full recharge, we get a runtime of maybe 10 miniutes. I know the most recent description of these laptops excludes the battery from coverage, but is this what buyers should expect? Just asking . . .