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Here in central Michigan, we are a small town non-profit. We have a fairly new local computer service shop "Active River Computer Solutions" I THINK thats right, they have been EXCELLENT for us. If you ASK you can usually get a discount on services at your local repair places. I have also utilized my ISP for assistance, escpecially with our networking
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Yes they can. We use job aids related to specific spftware and I have noticed as the "IT" person here (loosely named, since I am the office "jack of all trades"), that requests for assistance diminish in proportion to the effectiveness of the aids. In addition, job aids empower the end-user to do more of their OWN maintenance.
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Our office computer processors average 350mhz - 450mhz. Most have at least 128MB RAM. Is it practical to put XP on these older machines, or should we just bite the bullet and upgrade? Cheryl Housing Services for Eaton County Systems Administrator