The TechSoup Community area is a virtual space for the open exchange of ideas and experiences, but we do have a few simple rules that we ask users to abide by.
If your posts violate these Community Standards, we may -- at our own discretion -- remove or move the offending posts and take actions we believe to be appropriate, including, but not limited to: posting a thoughtfully worded reply to your message, sending you an email reminding you of our Community Standards, suspending your posting privileges, or terminating your account.
People often discuss specific products in our forums, and remarks can range from high praise to sharp criticism. We make no attempts to regulate speech outside of the guidelines described above. We ask that users exercise reason and fairness when posting messages, but we cannot guarantee that every comment will reflect our wishes. If a thread passes a point where it cannot be salvaged, then we will step in.
Most of the time, we find that the best way to transform a negative discussion into a positive one is to actively engage knowledgeable people. In other words, treat a critical message as a chance to educate people about your viewpoint. Patiently addressing someone’s concerns can turn an argument into a learning opportunity.