Photoshop CS3 Extended won't open

Latest post 08-21-2009 9:49 AM by SpikeGIS. 1 replies.

Photoshop CS3 Extended won't open

08-21-2009 7:51 AM

I recently purchased CS3 Extended through the special donations program.

I tried to install it, and thought the installation said it was complete, it never opened the program or the registration screen.

I get a gray screen with the menus at the top, and a never-ending hour glass.  If I try to click a menu I get the program is not responding, dialogue box.  I tried to reinstall today, and had the same problem.

The disk has a compatibility check, which seems to pass, so I assume everything on my computer system is compatible.  I have a ADM Phenom (tm) Quad-Core Processor 2.40GHZ.  8GB RAM and a 64-bit Operating System.  It is running Windows Vista Home Premium and all updates are current. It has 2558 MB Graphic Memory and 512 MB Dedicated Video Memory.

Please Help.

Re: Photoshop CS3 Extended won't open

08-21-2009 9:49 AM

Frustrating I'm sure, but you may want to do a full uninstall (yes, a long process for CS3), rebot and then reinstall it. This fixes a lot of bad installs.