One of NYC’s important and growing cultural institutions is seeking an energetic, hands-on and dedicated IT support manger. This is a full time (35 hours per week) exempt position involving platform and application support, as well as light duty server and network troubleshooting.
Duties include:
- Provide ongoing assistance to users in computer and printer troubleshooting, as well as application support (primarily office applications).
- - Manage active directory accounts and assist users with login configurations and issues
- - Provide support for online and desktop communication and messaging applications including calendar and calendar syncing, email account management and troubleshooting, online document and Web content management systems
- Maintain support records and service contracts
- Assist with specifying and purchasing endpoint equipment
- Maintain server backups and do daily checks of logs
- Assist with server and network maintenance
Skills required:
Familiarity with Microsoft Office, Windows and Macintosh computers, network printers, knowledge of TCP/IP, MCSE certification, Bachelors degree in related area or equivalent experience. Availability for weekends (with prior notice) as well as occasional evening work.
Knowledge of switching, routing, Windows server, and GoogleApps a plus. Experience in science, education and museum environments a plus.
Extensive opportunity to work in a creative and demanding high technology environment, be involved in new projects, learn new skills in advanced networking and excellent benefits package. Please forward your resume to jobs@nyscience.org.