rbarbour:
Earlier this year we purchased Norton 360 2.0 through Tech Soup Stock. The description for 3.0 includes the text "It also gives an organization a one-year subscription for content updates, such as virus and spyware definitions, and for any new product features". I believe the language was similar for 2.0. The question is, does this include a free upgrade from 2.0 to 3.0? If so, how does one aquire the new version?
Hi rbarbour,
This is Mike from the Norton Authorized Support Team.
As long as your subscription is valid, you are entitled to a free update to Norton 360 version 3. To update to the latest version, please visit the Norton 360 Update Center at the link below.
www.symantec.com/home_homeoffice/support/special/upgrade2007/product_n360_download.jsp
Thank you,
Mike
Michael York
Norton Authorized Support Team
Symantec Corporation
http://service.symantec.com/priority