Missing a product in my order

Latest post 06-02-2009 3:03 PM by autumnt. 3 replies.

Missing a product in my order

05-29-2009 6:59 AM

I am missing a product, quickbooks, all of the the other requests came in but one.  Can someone please assist me?  I can be reached by phone or email my phone number is 402-981-2793

Gracias, 

Alberto Cervantes 

 

Re: Missing a product in my order

05-29-2009 3:23 PM

Alberto,

  The products in question are downloaded products and therefore you would have received the information via email on 5/12/09. I can resend the emails but please make sure to check your spam filters and when requesting products, please click on the title to view the product detail pages which include information about how the product will be delivered. This should also be listed in the short description.

Autumn

Re: Missing a product in my order

06-02-2009 8:26 AM

Autumn,

I have the same issue as Alberto.  I did not receive the e-mail with the license key and downloading instructions for Quickbooks.  The MIcrsoft e-mail was received with no problem so I assume its not my spam filters.  I'd appreciate it if you could resend the Quickbooks (intuit) e-mail again.  The order number is 364630.

Thank you,

Dave

Re: Missing a product in my order

06-02-2009 3:03 PM

Dave,

  I can certainly do that. Please look for an email titled "Your Intuit Donation Through TechSoup Stock".

Autumn