Joined on 08-01-2003
TechSoup Member
Our Office 2002 does not work correctly (mainly Outlook) on a new Vista computer we recently added to our office. All 15 or so of our other computers are XP based. We are not ready yet to upgrade all to Vista, but want to upgrade Office. Does it make sense to upgrade to Office 2003, with Software Assurance, and later go to 2007 when we upgrade to Vista. Will Office 2003 work well with both Vista and XP? Any suggestions, experiences, warnings etc. will be very welcome. Thanks.
I honestly don't know, as I only upgrade when SP1 or SR1 is released.
If possible, I'd stick to Windows XP + Office 2003.
Yes - Office 2003 plays nicely with both XP and Vista. What's the issue you are having with Outlook? (we might be able to help)
Don
Joined on 08-01-2003
TechSoup Member
Don: Thanks for the offer. We can't get Outlook (Office Pro XP 2002) to send emails. Receives them fine but won't send. We spent hours editing, deleting, adding the email accounts. Contacted Microsoft, our ISP etc. No luck. Kept getting a "553 sorry, that domain isn't in my list of allowed rcpthosts" error message. Finally gave up on Outlook and used Windows Mail (the Vista version of Outlook Express I guess). This works OK but for some reason, the Outlook "contacts" isn't working right - not recognized as an "address book" or something like that. Can't "autofill" etc. So, any suggestions to get Outlook 2002 working or to get the "contacts" folder to work right in Windows Mail would be greatly appreciated! Thanks.
The 553 error suggests you need to enable SMTP authentication in Outlook for outgoing mail... Mail account settings > more settings > outgoing server > my outgoing (SMTP) server requires authentication .. fill in the details or just tick the box to use the same settings as your inbound mail.
Hope it helps...
Don
Joined on 08-01-2003
TechSoup Member
Tried the SMTP authentification etc. Didn't help. Apparently part of the problem is that Windows no longer supports Pop3 emails - need to change to HTTP or IMAP - neither of which we could do with our version of Outlook - which may be corrupted. So we have basically given up on Outlook 2002 - which was why I was asking if Office 2003 will work ok with Vista and XP. Only one of our computers is Vista and we aren't ready to upgrade the 15 or so others from XP to Vista just yet. I need to recover from just trying to do the one! Which brings me back to getting the old Outlook contacts to work correctly in the new Vista email program. This would solve the main immediate email issue and give us time to plan for upgrading Office or Vista or both. Thanks again...
Ahh, OK - Vista does support POP3 but you need to flick a switch to turn off auto-tuning first . :-)
- Go to programs, accessories then right click command line and select run as administrator.
At the prompt type:
netsh interface tcp set global autotuninglevel=disable
- This should resolve the POP3 issue.
Don
Joined on 08-01-2003
TechSoup Member
Wow! A suggestion that actually sounds like it might work. We weren't able to get anything concrete from all the other sources we tried. We are in Mexico right now and the mis-behaving computer is back in the States, but we will try this as soon as we get back and let you know what happens. Thanks again...