Have you checked out Idealware's donor management comparison report?

A couple months back, Idealware and NTEN released an in-depth report comparing 33 lower-cost donor management systems. Have you checked it out?

Have you used any of the tips suggested to help find a donor database that fits your organization's needs? What do you think of the different tools they compare?

The link to the report in the posting - http://www.techsoup.org/learningcenter/databases/www.idealware.org/donor - returned an error.  Unable to evaluate the report, however I am quite interested in reviewing it.

for the link to the report, try http://www.idealware.org/low_cost_donor/

North Star Fund has been using Exceed by Telosa and i would like to caution any organization choosing new software against choosing Exceed. Besides being very "un-user-friendly" in terms of the learning curve to use it, especially for staff who are not "database-minded," you can pull 2 different reports using the same criteria & get two different answers. It's been making us crazy.

Dear dfrc_guy,

The link Becky posted leads me to http://www.idealware.org/low_cost_donor/download.php and works fine for me.

northstarny- which version of Exceed are you using? Basic or Premier?  Have you talked to their tech support about the reporting problems?

Robert

Dear readers,

Apologies for the url hiccup there but all is fixed now. Laura did a great job on the report and we definitely want to point folks there right away.

cheers,

-Kevin

I'm sorry to hear about your frustration with Exceed! reports.  I took a look at our support database and it looks like the last time you contacted us regarding support was back in November of 2008.  Please contact me either by phone or email so we can talk about the reports you are having trouble with. 

Thanks,

Sean Steele
Telosa Software, Inc.
VP Support & Services
sean.steele@telosa.com
800-750-6418 x203

northstarny:

for the link to the report, try http://www.idealware.org/low_cost_donor/

North Star Fund has been using Exceed by Telosa and i would like to caution any organization choosing new software against choosing Exceed. Besides being very "un-user-friendly" in terms of the learning curve to use it, especially for staff who are not "database-minded," you can pull 2 different reports using the same criteria & get two different answers. It's been making us crazy.