hosting services on black lists

Latest post 07-14-2005 12:16 PM by dukes. 4 replies.

hosting services on black lists

07-12-2005 3:08 PM

The thread on cheap webhosting brought to mind a question that I have been wondering about. I will be switching hosting services soon and am looking at serveral. One of the biggest problems that I have with my current hosting service is sending out e-mail. Since all the big services block by IP address, sometimes our server ends up on blacklists because of something someone else has done, not anything to do with our organization or our e-mail addresses. I know this is a problem with open relays. Is there anyway to know if other hosting services have this same problem?

Thanks,
Lynn
Angel Covers - http://www.angelcovers.org
Helping Children Worldwide

RE: hosting services on black lists

07-12-2005 3:43 PM

Well, it could be due to open relays on machines that are hosted at your ISP, but if that's true, they are a really bad ISP. No respectible ISP would want that on their network.

Generally the problem you describe is caused by someone sending spam (real or perceived) that refers to one of the sites. The IP is blocked and then all the sites are not able to send mail to those that block them. These are referred to as "bad neighborhoods".

You don't like to think that your non-profit may be located "next door" to an adult site, or something else objectionable, but some servers may have hundreds, or thousands of sites hosted. The best thing to do when selecting a hosting company is to look at their "Terms of Service" or "Acceptable Use Policy" and see if they specificly ban spam and/or adult sites. If they do, then you should be ok, since they are trying to keep a "clean house".

You can ask what the IP addess will be for the server you will hosted on, and others as well, including the one the company's site is hosting on ad see if they have are blacklisted. Go to http://www.dnsstuff.com/ and use the option for "abuse lookup" and that will tell you.

It's a good idea to use Google to check out a host you are thinking about using. Just enter the domain name like "techsoup". Most webmaster post early and often when they have bad experiences. I don't let a complaint or two bother me too much (webmasters can be cranky sometimes), but when you see a lot and few positive posts, then it's best to avoid them.

RE: hosting services on black lists

07-13-2005 8:00 AM

You can look for a host that will give your domain its own IP address, as well.

Ask for recommendations, too. Before you buy a hosting plan, talk to the sales team about your concerns and how they would be addressed.

Missy

RE: hosting services on black lists

07-13-2005 12:49 PM

Also, I recommend you visit WebHostingTalk.com and there you can run a search (in the Web Hosting Forum) for the hosts that interest you. Check out what feedback/information you can find about them.

HTH,

Yann

RE: hosting services on black lists

07-14-2005 12:16 PM

You can always check to see if they are listed.

Black List checker Tool

Unfortunately this happens.

Their entire block is listed.
64.106.182.60 - 64.106.182.69

Whois results
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bobby