Become a social impact investor for as little as $50.
We are a small nonprofit affiliate of the Mellon ACLS staffed by volunteers who work full time in education. We purchased a license for the MOS for Mac for installation on our single organisational computer. After more than 20 hours online and numerous emails and phone calls to both Tech Soup and Microsoft, we still don't have it and the response from both companies has basically been "LOL" 'hurrrdurrr" and since I'm an IT officer who also happens to be a woman naturally there has been an unpleasant Gamergate 'You probably just don't know what you're doing" undertone to the Level 1 techs I have reached online.
Obviously this has cost us in excess of the the $29 for the license. I am strongly advise others with limited time and resources to just avoid this transaction and see if there's someone with an academic copy of the Microsoft products you require who will let theirs be used for nonprofit work.
This has just been an unbelievable experience. I very much support workers who have to deal with demanding people calling in to help desks who don't know what they're doing, but I do, and I have been beyond polite and patient.
It's bad enough that Tech Soup doesn't really offer anything for Mac users – which is most people in the humanities charities it purports to support – but to just blatantly scam people on Microsoft's behalf is beyond the pale.
Close this window