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I placed an order for (Request # 2301881) Microsoft Office Pro on September 6, 2018. The order went in to pending status at that time.
In the interim my 501c3 certification lapsed (we have re-applied), and the order remains in pending status.
Since we are still in business our need for the software remains.
Given that we were qualified for the software at the time of the request, I do not see why the order remains pending.
Is there any way to get this addressed by TechSoup?
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