Download Donation from Intuit

Posted by fritz69

on 9 Jun 2012 7:14 AM

When I click the link provided in the e mail to download my Quikbook it goes to an Intuit page (fine) - it then ask for an ID and password (???) - I went and set up an account with them and repeated the click the link and it says "no products". How do I get my Quickbooks? [request, number 755381]. frb

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Posted by autumnt

on 11 Jun 2012 7:58 AM

fritz69,

The Intuit QuickBooks website is currently experiencing technical problems preventing customers from downloading their QuickBooks software. You can call Intuit customer service at (877) 683-3280 for alternative download options while they are working on their website.

Autumn Teeter | Forum Moderator for TechSoup Customer Service

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Posted by fritz69

on 11 Jun 2012 8:49 AM

It is really a shame that my first interaction with TechSoup has turned out to be so terribly frustrating and painful. I hope I get this resolved soon so I can give it another whirl.frb

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Posted by fritz69

on 11 Jun 2012 8:51 AM

Oh, and thanks Autumn!

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Posted by autumnt

on 11 Jun 2012 9:01 AM

fritz69,

I am sorry your experience has been frustrating. We are here to help as much as we can but sometimes technical issues do arise. We hope that Intuit is able to resolve their issues soon but have been assured that all customers can get assistance with their downloads from their customer service team.

Autumn Teeter | Forum Moderator for TechSoup Customer Service

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Posted by fritz69

on 13 Jun 2012 7:25 AM

[link removed by admin]

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Posted by autumnt

on 13 Jun 2012 7:48 AM

fritz69,

Did you get this link from Intuit? I have not seen it before and don't have confirmation that the licenses will work with any of these files.

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Posted by fritz69

on 13 Jun 2012 2:37 PM

The registration codes work - I got the site from the Intuit response to me in the Community post:

The solution

You should contact Tech Soup, but you could try downloading from the sites below and see if that works.

[link removed by admin]

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Posted by autumnt

on 13 Jun 2012 3:52 PM

Hi fritz69,

I am glad you were able to get assistance from Intuit however, I have removed the links from this thread for the time being. We want to confirm any alternatives with Intuit before passing them along to everyone who received a QuickBooks donation. Thank you for following up!

Autumn Teeter | Forum Moderator for TechSoup Customer Service

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Download Donation from Intuit

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