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We are looking to formalize our crisis line program and are in search of a software package to help in this expansion. Do any of you know of a software package out there specifically for crisis line management that includes call logging, notes, profiles, text line etc?
Thank you, Shane
Hi and welcome to TechSoup!
Here are three earlier discussions that might help:
Software for Substance Abuse and Mental Health Treatment
Case Management Software
There are lots more here. Try some searches and click on the How-To and Community results.
Also, this (old) Idealware article might give you some ideas:
A Few Good Case Management Tools
Finally, a web search on terms like case management software for nonprofits will give you some leads.
Please let us know what you select and why.
RobertForum Moderator Robert L. Weiner ConsultingStrategic Technology Advisors to Nonprofit and Educational Organizationsrobert [AT] rlweiner [DOT] comwww.rlweiner.com
You might also try contacting folks at Crisis Text Line and see if they have recommendations, per what they use.
-=-=-=-=-=- Jayne Cravens Author, The LAST Virtual Volunteering Guidebook
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