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I work along side a non-profit helping with rebuilding after hurricane Harvey last year. They expect to be here for then next several years helping low-income blue collar families rebuild. We are looking for a database tool, cloud based, to track work requests and volunteer assignments. They are currently using a spread sheet. Any recommendations.
Have you considered looking into document management software? For example our software ships with SQL Express and our solution includes a reporting and workflow engine to generate your spreadsheets automatically. Would be happy to chat with you to understand if its a good fit.
MissionBox published a nice article on how to look for volunteer management systems earlier this year. And there was a long discussion of volunteer management software on NTEN's forums recently. Finally, have you looked at Idealware's Consumers Guide to Volunteer Management Systems? It reviews 3 standalone and 3 integrated systems. It's from 2011 so the features and prices have undoubtedly changed, but the chapter called "Features and Functions" will help you think about your needs.
RobertForum Moderator Robert L. Weiner ConsultingStrategic Technology Advisors to Nonprofit and Educational Organizationsrobert [AT] rlweiner [DOT] comwww.rlweiner.com
Not sure database is the right word to describe what you're looking for... you are looking more for a ticket/task assignment tracking system. A database is really just a place to store data.
A lightweight solution that I'd see working and implementing really quickly is jira - a user can create a ticket for a work request, then assign it and have it do things based on a predefined workflow (ie, when a ticket is closed do X Y and Z). It also integrates with alot of other SAAS products.
You can request a free license for charities here - https://www.atlassian.com/software/views/community-license-request
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