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We are an organization in Dallas, TX that has several components - GED, employment training and employment services, micro-businesses in a low-income community. We need to begin client management and outcomes tracking with a web-based tool since we have staff in multiple locations. Most of the staff that would use the tool is proficient in computer/software usage. Any recommendations?
We are a NC nonprofit and need the same type of program as Ifechner does... any suggestions?
Did you guys ever get more suggestions?
"Sledet", any other suggestions would get posted here, or elsewhere in our forum. But it's fine to open up the discussion again, as you have now done, and to explore what's changed since this thread started in 2005, and solicit more responses.
First up: I've updated the URL for the TechSoup Client Management and Outcomes Tracking Databases that started this discussion back in 2005. Re-reading the article, it seems to still be QUITE relevant - before reviewing software, this article helps you think about your needs regarding outcome / impact tracking.
The article links to a Sample Functionality Scorecard
(25 KB XLS)
. I haven't read it yet - have a look (you or ANYONE out there!) and let us know, via this forum or contacting me directly, re: your thoughts about whether or not you feel it's still helpful, and how it can be improved.
Any of you out there, let's revisit the questions that got this thread started:
Doing a search on this subject, on google, using this as my search:
client management outcome measurement software
I found these additional resources:
Non-profit Outcomes Software, from CTK (Community TechKnowledge)http://www.communitytech.net/outcomes-managementAnyone use this for outcome measurement?There is a report from the United Way of America, November 2004, that lists a long list of products for tracking outcome information Outcome Measurement Data Management Systems for ... - United Way (PDF). Would anyone like to go through this list and see how many of these packages still exist? Five of the products are software (Client Management System,
Client Tracker, Outcome Results System, Tailored Outcome-Based
Evaluation, TARGETTrac) and four are web-based systems (CAREeval,
Online Data Manager, Outcome Toolkit, Tapestry).
Non Profit Outcomes Assessment Software by Social Solutions - anyone out there using this?
There's also nFocus Solutions, another outcome measurement software for nonprofits. Anyone use this? What kinds of information do you track?
There's lots more I found in that google search - have a look! And please feel free to share your own experiences using software / apps to track data to measure outcomes.
Also, it's worth noting that this subject has come up every year since the TechSoup forum launched! There is a thread from 2004 with a LOT of recommendations. Here's links to the discussion that started in 2001, 2002, 2005, 2006, 2010 and 2011. There's also this thread from 2004 & 2005, though this is more about outcome measurement, as a concept, rather than software.
TechSoup Community Forum Manager
For food pantries and related emergency services agencies, see this link on my web site:
Free case management software for food pantries/emergency services 501(c)(3) organizations. See: http://webpages.charter.net/bobalston/bob1.htm
Oops. Just found out the links displayed on my web page no longer work. I will try to fix them and/or find their prior content.(Wayback machine!)