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how is this service especially outdoors , i do multiple veterans events outdoors and wondering if this works well?
I get much better reception of the Sprint LTE signal outdoors versus indoors (in fact, we are going to mount an outdoor antenna for that very reason). However, I don't have any idea how far the wifi signal would travel outdoors. How far away do you expect your devices to be from the mobile hotspot?
The device is unreliable. When it works, it works great. But, don't always expect it to work. The first two devices they sent had to be sent back. We're on the third device, and some days it just decides that it won't work. Then, the next day it will. We will probably not be renewing this service and will look elsewhere for solutions.
New comment: the third device now seems to be working reliably. Yes, it has a good range outdoors (I think): about 150'.
As long as you have fair or best coverage at the event locations the device should work well both indoors and out. Please check out our coverage map before ordering http://www.mobilebeacon.org/lte-coverage/. We also encourage organizations to order the single device first to test it in the areas you will be having your events. Mobile Beacon has a 60 day return policy if you find that the device is not fulfilling your needs.
Please feel free to reach out to our customer service team at anytime by emailing firstname.lastname@example.org or 401-934-0500.
We are so sorry to hear that you have not been happy with the service or the devices. Receiving defective devices and having to return them multiple times is frustrating and we are sorry that you have experienced that multiple times. I would encourage you to reach out to our customer service team so that they can investigate why you are continuing to have issues with your third device. Please email them anytime at email@example.com or call us at 401-934-0500.
Once again we are sorry that you have continued to experience issues. We hope to hear from you soon.
thank you for sharing your information. In my problem is some times not connected in my system . Ip address is error message is come in my system.how to solve that.
If you have this problem when you try to connect to the wifi then you have to choose "forget this network" and then select "connect" again. I have this problem a lot so this is the only way that I am able to reconnect to the wifi. I hope it will help you as well.
We are sorry to hear that you are experiencing connection issues with your device. If it continues to happen, I would encourage you to reach out to our customer service team so that they can investigate why you are continuing to have issues with your device. Please email them anytime at firstname.lastname@example.org or call us at 401-934-0500.
Sincerely, Mobile Beacon
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