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Earlier this year, TechSoup conducted a survey to better understand how we can help you make the most of technology at your organization.
More than 1,400 people responded to our survey. Here's what they had to say.
We expected fundraising to top the list of nonprofit technology challenges. It's definitely on the list (number 2, in fact). Here are the top 10 tech challenges.
What are your top challenges with using technology?
At first we were a bit surprised by the number one response: training staff on technology.
But then we thought about it a little more. We know that using new technology can be hard. We also know that training is one of the most effective ways to support successful adoption and use of technology in your organization. That's why TechSoup offers education and training programs in addition to product donations.
When asked, "How do you prefer to learn about using technology for your organization?", the top responses were
How do you prefer to learn about using technology?
What type of video would you like to view on TechSoup.org?
Almost two-thirds of respondents have less than 10 paid full-time staff members. And a whopping 20 percent have no full-time staff members. More than one-quarter of respondents are from organizations with a less than $100,000 annual budget.
How many paid full-time employees work for your organization?
What is your annual budget?
Less than one-third of you said that technology decisions are made by internal staff with an IT background. Others rely on internal staff without an IT background (the heroic accidental techies of the nonprofit world), pro bono or volunteer support, or paid external support.
Who is responsible for technology decisions at your organization?
Your wish is our command. In the coming months, TechSoup will focus on offering the kind of learning opportunities you asked for.
And based on what you told us in the survey, TechSoup will be launching our very first online training course in the coming weeks.
This course will be geared towards helping people in organizations just like yours — smaller organizations with limited budgets and limited in-house IT support — ramp up their tech training skills.
Meanwhile, take a look at these how-to guides and let us know what you think!
Thank you to everyone who responded to our survey.
If you didn't have a chance to respond or you have additional suggestions, please share in the comments below. Help us make TechSoup a better resource for your organization!
Image: Michele Mateus / CC BY
Charts designed by Wes Holing.
by Ariel Gilbert-Knight, Director, Content, TechSoup
Lynda.com is another great resource for online tech training. The site offers 1400+ technology courses. Pricing starts at $25 per month for unlimited access to the entire library of online video courses.
This work is published under a Creative Commons Attribution-NonCommercial-NoDerivs 4.0 International License.