Finding the right CRM (constituent relationship management) program for your organization can help you find potential donors, foster relationships, and organize successful fundraising campaigns. With so many different CRM programs out there, however, it can also be very overwhelming!

We've compiled the best resources on CRM from the TechSoup Global Network as well as from other trusted nonprofit technology sites.

TechSoup Global Blogs, Articles, and Webinars

  • To cloud or not to cloud? Many CRM services are now offered as cloud-based programs. Is CRM in the cloud right for your organization?
  • Take your CRM on the road with mobile apps for your smartphone or tablet.  
  • Get the scoop on CiviCRM from this TechSoup webinar. CiviCRM is one of the many CRM programs available through TechSoup.
  • How do you know if you should switch to a new donor management system or keep what you already have? This step-by-step decision making guide will help you make the right choice.
  • Watch a replay of our Harness the Power of Your Data with CRM video to learn how CRM can increase your charity's impact.
  • Read TechSoup's Guide to Microsoft Dynamics CRM Editions and Licensing and find out how you can implement Microsoft's donated CRM program at your nonprofit.
  • Is your organization ready to move to a cloud-based CRM? Jim Lynch of TechSoup GreenTech asked Tal Frankfurt of Cloud for Good to outline five signs that nonprofits should look for.

TechSoup Global Network

  • TechSoup's partner in Australia, Connecting Up, spent the month of September educating Australian nonprofits on CRM. Here's a selection of their informative articles and blog posts.
  • NetSquared Local group Tech & Social Change Baltimore hosted a presentation on CRM for nonprofits. Read a recap of the event and discover some useful tips from the event's speaker.  
  • TechSoup Canada and NetSquared Toronto organized a Net Tuesday event on the good, bad, and ugly of choosing the right CRM.

Other Nonprofit Resources

  • In search of a new CRM tool? Idealware reviews a few programs that are tailored to nonprofits.
  • Implementing a new CRM program doesn't have to be a hassle. This article from NTEN outlines five tips for migrating to a new CRM.
  • Idealware lays out 10 factors to think about when choosing a CRM program for your charity.
  •  Avoid the common mistakes that come with selecting donor databases with this Idealware guide.