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TechSoup Microsoft Donations Are Now Download-Only

TechSoup Microsoft Donations Are Now Download-Only

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Our Microsoft donation program has gone green! Media for Microsoft donation requests is now download-only. When you download your Microsoft software you'll get your software more quickly and be a little greener in the process. Please visit our Software Download Resource Page or Microsoft's Download FAQ for more information about downloading your Microsoft request. 

TechSoup ran a GreenTech campaign a couple of years ago to encourage members to download donated "on premises" software rather than get installation disks. The campaign was a success. More and more people have been downloading their software since then. It's definitely easier on the planet, but I suspect most people like to get their donations immediately more than anything else.

Why Electronic Delivery Only?

A large percentage of donated software products on TechSoup are now "electronic delivery only – 96 of them to be exact. They include software from Adobe, Intuit, Symantec, and several other donor partners. After Tuesday, January 29, 2013, Microsoft will also be electronic delivery only.

For organizations and libraries that have trouble downloading or who need to install software in other languages besides English, you will still have the ability to request installation media through the Volume Licensing Service Center (VLSC). There will be a $25 charge per disc to have it shipped to you. 

How to Use the VLSC

Go to the Microsoft VLSC and login with the credentials that come in your Microsoft Volume License Agreement and Activation email from TechSoup. 

  • If you don't have a Microsoft account, sign up for one.
  • If you do have an account already, click Sign In Now.

Once successfully logged in to the VLSC, to order installation media:

  1. Click Downloads and Keys on the top navigation bar to view a list of products based upon your license entitlements. Use the filters on the left to narrow your product search by category.
  2. Click the Download link for the product you want to download. The Download Settings drop-down box opens.
  3. Select the Language and Operating System Type. If the Order Media button is enabled, you are eligible to purchase media.
  4. Finally, click Order Media, and then follow the prompts for your shipping info.

To download your Microsoft donations for the first time, I'd recommend first having a look at our Downloading Your Software Donations article, and then looking at our very useful Volume Licensing Service Center – Getting Started article.

If you have trouble logging in to the VLSC or using it, go to the VLSC Support Center or call them at 866-230-0560 (5 a.m. to 5 p.m. Pacific time, Monday through Friday).


Image: Microsoft Volume Licensing Service Center

  • Yea right I have been trying to log in to VLSC site since 7am this morning with no luck since it tells me my email address is not affiliated with my organization and it is the only email being used. I have tried to send an email it comes back invalid address, I have called and got someone who had no clue just kept giving me suggestions which implied it was me not knowing how to log in. I have two accounts with Microsoft Live and have tried both and then putting in my organization email. I have rest the security code 4 times and still nothing. If I can not get this fixed I am going to ask for a refund since my CC has already been charged for my Office Standard for Mac program.