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The Online Community Meetup kicked off 2012 with Bill Johnston, head of Global
Community at Dell; Gail Ann Williams, community director at Salon / The Well; Rachel Luxemburg, group manager, Community at Adobe; and Thor Muller, chief technology officer, Get Satisfaction.
panel shared their “secret sauce” tips to building engaged online communities
and even took the time to look at some of their failures. The discussion ended
with the panelists discussing what they look forward to in online community
management and inviting the audience to contribute
to the discussion.
Panelists each contributed their own tip, or ingredient,
which taken together were meant to give audience members a powerful secret
sauce for online community managers.
Just as is important as knowing what works for building
online community, it also helps to learn what hasn’t worked.
The conversation then turned to what the guest experts are
looking forward to in the online community management space – opening up the
floor for audience members to share in turn.
Audience members also had the
opportunity to share some community secret sauce ingredients they’ve discovered
in the course of both serving as community managers and community members.
Hoping to pass off the collective wisdom shared at the meetup, notes from the
discussion were collected live and can be found here.
Photo: Online Community Meetup
Susan ChavezOnline Community & Social Media Team, TechSoup Global@Susan_Chavez
Is there any way to access a transcript or recording of this meetup? Thanks!
While I don't believe there's a full transcript or recording of the session, there are live-notes that were taken and can be found here: qikpad.co.uk/.../OCTRIBEsauce
I'll ask to see if anyone recorded the full session to watch at a later point and will post back here if so.
Hope the full notes are helpful in the meantime!
Unfortunately, we don't record or transcribe meetups. As Becky mentioned in her response, we do have live-notes from the meetup that captured a lot of what was said during the open dialog portion of the meetup.
TechSoup Online Community & Social Media Team
This work is published under a Creative Commons Attribution-NonCommercial-NoDerivs 4.0 International License.
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