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TechSoup 101: Registration

TechSoup 101: Registration

  • Comments 9

Registration by grzmThis blog post is part of a series focused on managing accounts at

Updated on 1/4/2013

For nonprofits and libraries that would like to access the donated and discounted technology products and services available through TechSoup, the first step is to register. The registration process is in three parts: join, register, and qualify. In this post I'd like to talk about the first two steps. Many readers will already be familiar with these steps but the best place to start is usually at the beginning. I will get into more detail in future posts. Just look for TechSoup Account Management 101!

Step One: Join

Joining TechSoup and registering your organization are two separate processes. Joining TechSoup as an individual gives you access to the TechSoup forums and other useful community resources. Beyond that, it lets you register organizations and request product donations on their behalf. Multiple TechSoup members can act as "authorized agents" for an organization, and members can serve as authorized agents for multiple organizations.

To join, you will need to supply the following information:

  • First and Last Name
  • Email address
  • Member Name
  • Password
  • Security Question and Answer

**Please note that even if you continue on to register an organization or public library, you will use your email address and password to login and access the organization profile and place donation requests.**

Step Two: Register or Associate

When you register, our system checks to see if an organization has previously been registered with your organization's tax ID or a public library's FSCS number. If it has not already been registered, you will be able to fill out the profile information for your organization. To register you will need to supply the following information:

For 501(c)(3) Organizations and Libraries:

  • Organization name
  • Shipping address: only street addresses are accepted for shipping purposes
  • Annual operating budget: TechSoup defines ‘annual budget’ as the amount that it costs your organization to operate for the year.
    • For 501(c)(3) organizations this corresponds to the annual expenses reported to the Internal Revenue Service in the most recent filing year. (This appears on line 18 of IRS Form 990, line 17 of IRS Form 990EZ).
    • For Non-501(c)(3) Public Libraries, the Annual Budget is commonly knows as the "adopted budget" for each branch.
  • Employer Identification Number (EIN): this should match the number listed on your 501(c)(3) IRS Tax Determination letter
  • Phone and fax numbers
  • Email address: this should be the most appropriate address for receiving product donation instructions and licensing information
  • Organization URL: the address of your organization's website
  • Organization type and subtype: It is important to select the type and subtype that most closely reflects your organization's primary mission and activities
  • Association Code: this information is used as a security code for other individuals who are completing the process of becoming an authorized agent for an existing organization account.

For Non-501(c)(3) Public Libraries:

  • Instead of supplying an EIN, you will need to supply the 9 digit FSCS number for your branch which is supplied by and can be located on the IMLS website
  • The organization type and subtype for public libraries will be pre-populated

Public libraries must also answer a few questions about staffing, communities served, and computer network.

Once all of the information has been entered, reviewed, and submitted, the organization account will have been created. As the authorized agent and creator of the account, you will then be presented with the steps for Qualification... but that is for another post!

Check out all the posts in this series: 

TechSoup 101: Registration
TechSoup 101: Getting Qualified
TechSoup 101: Updating Your Account Information
TechSoup 101: Benefits of Your Member Profile
TechSoup 101: Becoming an Authorized Agent
TechSoup 101: Managing Your Donation Requests

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Photo: grzm

Autumn Teeter | Training and Optimization Manager for TechSoup Client Services

  • Is the Association Code an arbitrary code that our organization creates for the purposes of registering this techsoup account, or is it something that we would have had assigned to us by an agency other than ourselves?

  • Hi tapvolunteer,

     The Association Code is created by the individual who registers an organization with TechSoup. It is used as a code to give to other staff members in order to gain access to the organization account. You can find more information in this blog post: TechSoup Account Management 101: Authorized Agents:


    TechSoup Client Services

  • We just received 501(c)(3) status this year and have not filed a report with the IRS.  Are we still eligible to register or will we need to wait until next Spring after the tax forms have been filed?

  • @zbcolliefoundation,

     If your organization has received confirmation that it has been granted 501(c)(3) status, we can complete the qualification process. You should not need to wait any longer! :)


  • please explain how to change a physical address ... thanks!

  • @10ksilver

     The instructions you need are in the third post in the series, TechSoup Account Management 101: Updating Your Account:

    If you have additional question, let us know.

  • Provided EIN Number 74-xxxxxxx. Am I registered? Got lost in all of this. My 501(3)c status is in the works. Not approved yet.

  • I thought  you needed eIn for nonprofit status to registar

  • How do you make a request for 'Last Hours to Request Donations Before the Reset'?