The place for nonprofits, charities, and libraries

TechSoup 101: Registration

TechSoup 101: Registration

  • Comments 9

This blog post is part of a series focused on managing accounts at

Updated on 3/18/15

501(c)(3) nonprofits and public libraries that would like to access the donated and discounted technology products and services available through TechSoup will need to register. This blog post tells you how to do it, step by step.

I'll venture into other topics in future posts. Just look for TechSoup 101!

overhead view of a person registeringStep One: Create Your TechSoup Account

Creating a TechSoup account gives you access to the TechSoup forums, blog, and other useful community resources. It also allows you to register your organization and request product donations on its behalf. Multiple TechSoup members can act as "authorized agents" for an organization, and members can serve as authorized agents for multiple organizations.

You'll need to supply the following information:

  • First and last name: You must provide your first and last name to participate in our donation programs. This information helps us validate you as an authorized agent of your organization.
  • Email address: Your email address and password are used to log in. You must provide your email address to participate in our donation programs. This information helps us validate you as an authorized agent of your organization.
  • Member name: Your member name will be visible when you participate in the TechSoup Community Forums or reply to any of our blog posts.
  • Password
  • Security question and answer

Step Two: Tell Us About Your Organization

As part of this process, our system checks to see if an organization has previously been registered with TechSoup.

You'll need to supply the following information:

  • Organization status (select from one of the following):
    • 501(c)(3) nonprofit: an organization that has applied for and received federal 501(c)(3) status from the IRS and is not a public library.
    • 501(c)(3) public library: an organization with 501(c)(3) status that checks out books and has public-access computers. "Friends of the Library" organizations and library associations with 501(c)(3) status should register as a 501(c)(3) nonprofit.
    • Non-501(c)(3) public library: an organization that checks out books and has public-access computers but does not have 501(c)(3) status.
    • EIN or FSCS ID
      • An Employer Identification Number (EIN), also known as a federal tax identification number, is a nine-digit tax ID number assigned by the IRS. 501(c)(3) organizations can find this number on their IRS nonprofit determination letter.
      • An FSCS ID is a unique number assigned to a library by the Federal-State Cooperative System (FSCS). To find it, go to the Institute of Museum and Library Services (IMLS) website and search for your library. Your FSCS ID is composed of a two-character state abbreviation, a four-digit library system code, a hyphen, and a three-digit branch or location code. Be sure to include the correct branch code from the IMLS search.

Step Three: Enter Your Organization's Information

  • Organization type and subtype: Your organization type and subtype should reflect your primary mission and activities. We use this information to help determine your organization's eligibility for donation programs. Learn more about organization types and subtypes.
  • These fields will be pre-populated for public libraries.
  • Your role in the organization: Select from a dropdown list.
  • Organization's legal name: You must enter the name of the organization exactly as it is recorded with the IRS, or in the IMLS database (for public libraries). This helps us verify your account information and confirm your eligibility for donations. If your organization has tax-exempt status through a parent organization or is part of a group ruling, enter the official name designated by your parent organization.
  • Address: PO Boxes are permitted, but if you are intending to request any hardware, our shippers will need a street address that can accept packages.
  • Email address: We'll send messages about product donations, including product keys and important account information, to this email address.
  • Organization URL: the address of your organization's website
  • Phone and fax numbers
  • Annual operating budget: This is an estimate of what it will cost to run your organization's programs for the fiscal year.
  • For 501(c)(3) organizations, this corresponds to the annual expenses reported to the Internal Revenue Service in the most recent filing year. (This appears on line 18 of IRS Form 990, or line 17 of IRS Form 990EZ).
  • For non-501(c)(3) public libraries, the annual budget is commonly known as the "adopted budget" for each branch.

All public libraries must also answer a few questions about staffing, communities served, and computer network.

Once all of the information has been entered, reviewed, and submitted, the organization account will have been created. As the authorized agent and creator of the account, you will then be able to explore your organization's eligibility, and begin placing donation requests.

Please note that donation requests cannot be processed or fulfilled until your organization is qualified ... but that is for another post!

Check Out All the Posts in This Series

If you'd like to keep on top of more of TechSoup's happenings, sign up for one of our regular newsletters (see the upper lefthand corner of our home page).

Image: grzm / CC BY-NC-ND

Autumn Teeter | Training and Optimization Manager for TechSoup Client Services

  • Is the Association Code an arbitrary code that our organization creates for the purposes of registering this techsoup account, or is it something that we would have had assigned to us by an agency other than ourselves?

  • Hi tapvolunteer,

     The Association Code is created by the individual who registers an organization with TechSoup. It is used as a code to give to other staff members in order to gain access to the organization account. You can find more information in this blog post: TechSoup Account Management 101: Authorized Agents:


    TechSoup Client Services

  • We just received 501(c)(3) status this year and have not filed a report with the IRS.  Are we still eligible to register or will we need to wait until next Spring after the tax forms have been filed?

  • @zbcolliefoundation,

     If your organization has received confirmation that it has been granted 501(c)(3) status, we can complete the qualification process. You should not need to wait any longer! :)


  • please explain how to change a physical address ... thanks!

  • @10ksilver

     The instructions you need are in the third post in the series, TechSoup Account Management 101: Updating Your Account:

    If you have additional question, let us know.

  • Provided EIN Number 74-xxxxxxx. Am I registered? Got lost in all of this. My 501(3)c status is in the works. Not approved yet.

  • I thought  you needed eIn for nonprofit status to registar

  • How do you make a request for 'Last Hours to Request Donations Before the Reset'?