Are you trying to decide whether to download your software donation from
TechSoup, or to have the factory discs sent to you? Both have their benefits
and drawbacks. Downloading is the green way to go, for sure, but it may not be
appropriate for every organization. How long does downloading take? What do you
do if you have problems? How can you get your software the quickest?
These are all legitimate questions that have real-world implications. Here,
I've taken some of them to task to give you the information you need to decide
whether downloading or physical media is right for your organization's needs.
There are a lot of reasons people like one method over the other, so share yours in the comments below (log in and reply to this post). In the end, being aware of the differences and benefits of each can help you make the right choice for your needs. Just be sure to read carefully and choose wisely with your software donations - whether received as physical discs or electronically distributed to you - so that you can make the most of your donations!
Photos: Morten Rand-Henriksen
Becky Wiegand is the Webinar Program Manager at TechSoup.org @bajeckabean on Twitter
Unfortunately, my organization, Sustainable Opportunities and Solutions has had a "qualification pending" status for several weeks and no one will answer my emails asking how to clear this status. email@example.com
Broken link on how to back up software on a DVD in the 3rd bullet point above.
Sorry about the broken link! It looked correct, but I redid it and it seems to be working now.
BHorton2, I'll forward your message to our client services team to see it they can figure out why your status is pending. It *usually* means that they're waiting on some paperwork -- like proof of your organization's tax exemption status or something like that.
This is good information. Can you back up your download onto a UBS?
Downloading Quickbooks in 2011 was a nightmare that consumed at least 40 hours of my time over a two week period. It downloaded alright, but I could not access any of the files. After multiple lengthy calls to QB, I finally had to download a Virtual Clone Manager (whatever that is?) and reinstall my software twice - once on my hard drive and also to DropBox. This time I ordered the discs, but I am getting a downloadable version again. I do hope it goes a bit better and that there have been improvements to this process in the last 3 years. dcurriebrsc
Now you tell me. This would have been good information to have read through BEFORE selecting a product, especially the part that tells you to read carefully through the product description, to make sure you are ordering a physical product if you have slow internet speed connections. Information on downloading is not something a person who thinks he/she is buying a physical disc is going to read.
This work is published under a Creative Commons Attribution-NonCommercial-NoDerivs 4.0 International License.
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