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If you are a small to medium-sized nonprofit, why should you care about cloud computing? Because it can save you time, money, and help spare the environment.
Here is how the CyberOptic Group describes it:
Essentially, cloud computing enables computer software and hardware resources to be accessed over the Internet without the need to have any detailed or specific knowledge of the infrastructure used to deliver the resources, much like a utility model. You really don't need to know what the phone company or electric company does on their end to enable calls and allow the lights to go on when you flip the switch; and, you really don't want to know as long as when you plug into it, it works.
I bet many of you are using a form of cloud computing without knowing it. Current examples are Gmail, Yahoo mail, Google Docs, Salesforce, and Microsoft Office Live Workspace. They are often called software as a service (SaaS). A company provides access to their software applications over the Internet and you access it through your web browser. If you are using email hosted by a company, like one of those mentioned above, you and your staff don't have to manage an in-house email server like Exchange. You simply sign up for the accounts and all the back-end stuff is handled for you.There are other types of cloud computing other than software as a service. There is infrastructure as a service (IaaS), where you get the servers set up and hosted for you, but your team installs, configures and maintains the software applications. There is also platform as a service (PaaS), which essentially means a hosted application development environment for those who are building or customizing their own software. I like the explanation of cloud computing at Zen and the Art of Nonprofit Technology.
A further discussion of definition, benefits and risks can be found in David Chou's blog on the Microsoft's Developer Network.
Small to medium-sized nonprofits who have limited capital, limited space, and limited technical staff can benefit financially and environmentally from using cloud computing. It saves energy, reduces the amount of hardware needed, and is often technically easier to install and maintain than in-house applications. Not every IT function should be migrated to "the cloud," so you should discuss your situation with your IT staff or a consultant. The concept may be a bit scary for some, but once you get over that hurdle and realize that you are already using cloud computing, I think you will start seeing other ways you can use it to help your nonprofit get your work done efficiently.
Some of the major cloud computing service providers: Dell, VMware, Sun Microsystems, Rackspace US, Star UK, IBM, Amazon, Google, BMC, Salesforce, Microsoft, and Yahoo. Holly Ross from the Nonprofit Technology Network (NTEN) on the potential of cloud computing: "In the cloud, we can share client service data with other organizations and map it against the need demonstrated by census data. In the cloud, we can create visualizations of our data that make those multi-colored spreadsheets finally make REAL sense."NTEN Webinar in September will be addressing:1. What is cloud computing?2. Why should nonprofits care about cloud computing?3. Who are the premier cloud computing vendors?4. How should nonprofits make the leap into the clouds?Learn more about cloud computing for your nonprofit or library on TechSoup's cloud page.
Hello. Great article. 1 question - under Risks...3rd listed: "Regulatory Compliance: If you need to be HIPAA- or PCI-compliant or conform to other regulations, make sure your service provider is certified." What certifications am I looking for? Thanks.
Thank you for this. I can use this for my new job as staff for a software architect since I really don't have that much background on internet marketing. More power!
Great question. Since this was written we have discovered that there are actually no national or international cloud security standards or best practices yet. That is explained a bit more in a piece called:
Security: The Scary Part of Cloud Computing
There are however cloud providers that are HIPAA compliant. An example of one of those is a hosting service called OnlineTech.com
It's a cloud hosting company that specializes in medical data. Even robust services like Amazon Web Services are not HIPAA compliant unless users create HIPAA-compliant medical data applications that function inside Amazon Web Services.
It's looking to me like nonprofits that have special data security needs like this need to speak directly to cloud providers to explain exactly what they need and then to try and get assurances that the services deliver that - in writing if possible.
I see that Microsoft's Azure cloud went down for about 8 hours today.