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TechSoup 101: Getting Qualified

TechSoup 101: Getting Qualified

  • Comments 6
  • I need help with the qualifying documents. The PDF of the check list links to examples that are not found on the new version of your website.




    None of the above links, link to documents. I receive an "Error 404" and the following statement: We Couldn’t Find the Page You’re Looking For.

  • Hi Toldymann,

     We are still working on correcting a few links on the site, including the examples on this PDF. Hopefully the following information will help. If you have additional questions, please call Customer Service: www.techsoup.org/.../contact-us

    If the name or shipping address differs from the information provided on the 501(c)(3) determination letter, we will also need a clarification letter on your organization's letterhead which lists the TechSoup account information, the information on the determination letter, a brief explanation of why these are different, and a signature. Asking for this clarification letter may seem a bit unusual, but since we are helping to distribute donation programs and our partners need to be certain that the donated products are reaching the nonprofit that is registered, any time the information differs from what the IRS has on file we need to have something in writing that states what the differences are and why.


  • I sent all of the documents requested via e-mail and would lke to know how long does the qualification process takes. It keeps coming as pending qualifications.  Thank you for your reply.

  • I represent American Legion Post 178 in Frisco, TX.  We are a 501-C(19) Veterans (non-profit) organization.  We would like to register our organization with you but are unable to do so on your web site. Do we qualify as a non-profit under your rules? Please advise.  meyeringtk@gmail.com

  • @American_Legion_Post_178

    At this time, only 501(c)(3) organizations and public libraries can qualify for donated products available through TechSoup. It may be worth your while to check with the IRS to see if your organization could apply for and switch to  501(c)(3) status.

    I also recommend that you check out our Quick Guide to Discounted programs. We have details about several programs offering discounts to nonprofits. www.techsoup.org/.../quick-guide-to-discounted-software-programs

  • I need a link to the qualification documents cover sheet/checklist.


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