In honor of the U.S. celebration of the Thanksgiving holiday, TechSoup's San Francisco offices will be closed tomorrow and Friday. We'll be giving thanks for some much-needed days off and will pick up our blog updates, community activities, new webinars, regular newsletters, and donation fulfillment requests upon our return to work on Monday. Our U.S. office also manages some services for TechSoup Canada, so even though the TechSoup Canada offices may be open this week, customer service will still be closed until Monday.

You can continue to place online donation requests while our offices are closed, but phone and email support will not be available. The office will reopen at 8 a.m. Pacific time on Monday, November 30. If you're trying to register your organization or are waiting on a donation request, customer service representatives will continue plowing through them next week. Currently, faxing documents in to our office has the shortest turnaround time at about one week. There's about a three week backup for emailed requests. Average wait times for calls are just under 10 minutes. Learn more about how to contact us here.

If you'd like to understand how TechSoup's process works for getting donated products into your hands, check out this earlier blog post that details the steps and why we're experiencing such a big backlog right now. In honor of the hard work that our customer service staff have been doing to minimize the delays and meet everyone's needs, and in order to celebrate this holiday with our friends and families, we'll be seeing you on Monday. Happy Thanksgiving!

Photo: paintedbooklady